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After-sales service-Product exchange

6.70 10.00 

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Quality leather

Our leather products are made from the highest quality materials to ensure durability and style.

Customisable product

Customise your products to suit your your tastes and needs for a unique style.

Fully adjustable

Our products are fully adjustable adjustable for optimum comfort and comfort and functionality.


In the event of a size, colour or other error when placing your order, please contact contact@smartwag.com. Once we have confirmed the availability of the product you require, please pay the return postage costs for sending the new product. You are responsible for sending the exchanged product yourself. The new product will be sent to you after receipt of the exchanged product.


Please note: no exchanges will be possible after the product has been used. No exchange will be possible 3 months after receipt of the product.

Additional information

Shipping zone

France, France Overseas

Customer Opinion
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Chrystel Charrin
Package delivered very quickly. The goods met our expectations and were of good quality. We recommend you without hesitation for all your purchases.
Anaëlle DOUVRY
The halter is just beautiful and of incredible quality. Adjustable all over, it's perfect for our needs. I highly recommend it!
I ordered a halter with a personalised plate. Excellent customer service, impeccable leather quality and fast delivery. Very pleased with my purchase!

Customers gave the score of 4.5 on 35 verified opinions

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